This Privacy Policy describes how Zeiflex Digital Solutions ("Company," "we," "us," or "our") collects, uses, stores, and protects personal data and technical information when you visit torpedotraffic.com (the "Website"), use our desktop software applications (Torpedo Traffic and YT Traffic), or communicate with our support team.
1. Information We Collect
We collect information to deliver software licensing, prevent software piracy, process payments, and support our users:
- Personal & Contact Data: Name, email address, billing address, and transaction identifiers provided directly by you during checkout or support requests.
- Software DRM & Hardware Telemetry: To license and secure our desktop software, our activation system collects a unique cryptographic hash of your device's Hardware ID (GUID/MachineGuid), operating system build version, client version, and license key verification payloads. We never inspect your personal files, browser histories, or third-party desktop software.
- Web Server Traffic & Diagnostics: IP addresses, browser User-Agent strings, access timestamps, and referring URLs logged automatically for system performance, security auditing, and Cloudflare DDoS protection.
- Payment Transaction Data: Payment card numbers, CVVs, and banking credentials are processed exclusively by PCI-DSS Level 1 compliant payment processors (Stripe, PayPal, Razorpay, NOWPayments). We never store or handle raw credit/debit card numbers on our web servers.
2. How We Use Your Information
We utilize collected data strictly for lawful business purposes:
- To generate, deliver, and cryptographically validate software license key activations;
- To prevent license fraud, software cracking, and unauthorized key sharing;
- To send automated order confirmations, key recovery notifications, and critical software updates;
- To fulfill technical support requests and diagnose installation issues;
- To comply with legal obligations, tax laws, and anti-fraud regulations.
3. Data Sharing & Third-Party Services
We respect your privacy and do not sell or rent your personal data to third parties. We disclose information only to essential service providers under strict confidentiality agreements:
- Payment Gateways: Stripe, PayPal, Razorpay, and NOWPayments for secure transaction processing.
- Authorized Resellers: If you purchase a license key through an authorized Zeiflex Digital Solutions reseller, relevant purchase details are shared strictly between us and that specific reseller for licensing support.
- Infrastructure & Security: Cloudflare and secure hosting infrastructure providers to ensure high availability and shield against web threats.
- Legal Requirements: Disclosure required by law, legal subpoena, or court order to protect our legal rights or combat illegal activity.
4. Cookies & Tracking Technologies
Our website uses essential session cookies to retain currency preferences, shopping cart state, and user portal logins. You can configure your browser to reject cookies, though certain interactive website features may be impaired.
5. Data Security & Retention
We implement industry-standard SSL/TLS encryption, secure database access rules, and cryptographic token verification to safeguard your information. Personal data associated with purchases is retained as required by tax and accounting regulations. You may request account deletion or data inspection under GDPR/CCPA rights by reaching out to our privacy officer via our Contact Page.